Shipping policy
order processing
please allow 1-2 business days for us to process your order. once your order has been processed, you will receive a confirmation email with tracking information.
shipping
after placing your order, you will receive a confirmation email with all the details of your purchase, including a tracking number. with this number, you can track the progress of your order in real-time, so you'll always know where your package is.
our shipping is handled by dhl paket gmbh with real-time tracking.
| country | delivery (days) | cost |
|---|---|---|
| germany | 7-14 | €5.00 |
|
uk, switzerland & all other european countries |
14-21 | €9.00 |
please note that these shipping times are estimates and may vary depending on factors such as customs processing and postal service delays.
international shipping
for international shipments, please be aware that additional customs duties or taxes may apply. these fees are the responsibility of the recipient and are not included in the purchase price or shipping cost.
lost or damaged shipments
in the rare event that your order is lost or damaged during transit, please contact us immediately at earlyexs.clo@gmail.com so that we can assist you in resolving the issue.
contact us
if you have any questions or concerns about our shipping policy, please don't hesitate to contact us at earlyexs.clo@gmail.com.